Account overview

This page lets you manage your personal account settings, security preferences, subscription details, and data privacy options.

Quick access

Access your account settings anytime by clicking your profile picture in the sidebar and selecting My Profile.

Step-by-step

Accessing your account

1. Click your profile picture or user icon in the left sidebar.
2. Select My Profile from the dropdown menu.
3. You'll be taken to your account overview page.

Profile section

Manage your basic account information and profile picture.

Profile picture

• Click your current profile picture to upload a new one
• Supported formats: JPG, PNG, WebP
• Recommended size: Square images work best
• Changes appear immediately across the platform

Editable fields

Field	Editable	What it does	Limitations
Name	✅	Your display name	Can be changed anytime
Email	⚠️	Your account email	Cannot be changed if you have an active subscription or connected Google account
Profile Picture	✅	Your avatar image	Can be updated anytime

Email changes

If you need to change your email address and have an active subscription or connected Google account, please contact support for assistance.

Security section

Manage your account security and authentication methods.

Password management

1. Click Change Password in the Security section
2. Enter your current password
3. Enter your new password (must meet strength requirements)
4. Confirm your new password
5. Click Update Password
6. You'll be automatically logged out and need to sign in again

Password requirements

• Minimum 8 characters
• Must contain uppercase and lowercase letters
• Must include at least one number
• Must include at least one special character

Connected accounts

Google account linking

• Available only if you created your account with email/password
• Email must match your Google account email address
• One-time connection - cannot be changed after linking
• Benefits: Faster login, account recovery options

Subscription section

View and manage your current subscription details.

Subscription details

• Your current plan (Free, Pro, Enterprise)
• Subscription status (Active, Canceled, Expired)
• Next billing date (if applicable)
• Button to subscription managment

Subscription management

For detailed subscription management including plan changes, billing history, and payment methods, click the Manage Subscription button. See Subscription Overview for more details.

Data & Privacy section

Control your personal data and account deletion options.

Download your data

1. Click Download in the Data & Privacy section
2. Select what data to include (notifications, projects, subscription status, etc.)
3. Click Generate and Download My Data
4. Your data will be download immediately

Delete account

Permanent deletion

Account deletion is irreversible and will:

• Permanently remove your account and all associated data
• Delete all projects where you are the only owner
• Remove you from all shared projects
• Cancel any active subscriptions
• Delete all notifications and analytics data

1. Click Delete in the Data & Privacy section
2. Click Send Deletion Email
3. You'll receive a confirmation email
4. Click the confirmation link in the email within 24 hours
5. Your account will be permanently deleted

Tips for account management

Best practices

• Keep your profile information up-to-date for better team collaboration
• Use a strong, unique password
• Link your Google account for easier login and account recovery
• Regularly review your subscription usage

Troubleshooting

Common issues

• Can't change email? Check if you have an active subscription or connected Google account - contact support if needed
• Password change not working? Ensure your current password is correct and new password meets requirements
• Profile picture not updating? Try refreshing the page or clearing browser cache

For account-specific issues, contact support with your account details.